During the colder months you can add a heatpack to your order to ensure that your plants stay warm and comfy during transit. These heatpacks will stay warm for severall days, we will select the correct heatpack based on your country's estimated shipping times. Below you will find how you can add a heat pack to your order:
1. Add all the plants and products you wish to purchase to your cart. Then, click "I'm ready to order"
2. At checkout you will find all the products that you have selected, as well as a couple of options at the bottom. Amongst them you will find the option "Heatpack".
3. Tick the box left to "Heatpack" so it colors yellow. You have now added a heatpack to your order :)
Note that the heatpack is activated the moment your order is being packed. Upon receiving your order, do NOT open up the heatpack (a rectangular bag of white cloth with black, soil-like content). Instead, dispose of the heatpack correctly. If the heatpack is still warm then we recommend to let it cool off completely before disposing of it. If you have any other questions regarding our heatpacks, please feel free to reach out to us at firstname.lastname@example.org or use the widget in the left lower corner of our website.