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Common troubleshooting problems:
My orders and ordering
Everything you need to know about your orders and ordering in our shop.
Payments and gifts
Learn all about payments and gifting.
Transport and delivery
All you need to know about carriers, delivery times and tracking your order.
Returns and refunds
Healthy plants is what we guarantee, learn more about our policies here.
General announcements and information about our online shop.
All answers regarding the perfect plant care.
My delivery is late, what do I do?
My plant arrived damaged, what do I do?
How can I contact your support?
Looking for plant care tips?