I'm not happy with my order, what should I do? Emma July 01, 2021 08:32 Updated If you’re not happy with your order, contact us within 30 days of receipt using the help icon in the bottom left-hand corner of the page. We review things on a case by case basis but we’ll do what we can to find the best option for you. Related articles My plant arrived damaged, what do I do? How can I contact your support? Can I return my order? Shipping costs and estimated shipping times Something's missing from my order, what do I do?